Crisis Lines / Helplines

Results: 12

• 911 Services (283)
  JR-6000

  911 Services

  JR-6000
  
  Programs that operate a telephone response service staffed by trained personnel who assess requests for emergency assistance and dispatch the appropriate emergency response agency (law enforcement, fire, paramedics/EMTs or ambulance services, the latter per a contract with the municipality).
• Bullying Helplines (1)
  RP-1500.1400-100

  Bullying Helplines

  RP-1500.1400-100
  
  Programs that provide immediate assistance for people who have witnessed, are experiencing or are affected by verbal, physical or social bullying, or cyberbullying. Included may be short-term emotional support, resources and community referrals, and steps to ensure the person's safety. The service is generally free and confidential and may offer peer support, particularly to youth. Helpline staff are generally available via telephone, email, chat and/or text.
• Crisis Intervention for Mental Health Issues (7)
  RP-1500 * YZ-5000

  Crisis Intervention for Mental Health Issues

  RP-1500 * YZ-5000
  
  

  Programs that provide immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium in which he or she is capable of identifying and seeking solutions to the problem.

  Programs that provide information and/or services that deal with the topic of mental health/mental illness.

• Crisis Shelter (35)
  BH-1800.1500

  Crisis Shelter

  BH-1800.1500
  
  Programs that provide a temporary place to stay for people who are unable to return to their own homes due to sexual assault, domestic violence, human trafficking or other problems. Also included are programs that provide motel vouchers for people who are in one of these situations.
• Domestic Violence Hotlines (12)
  RP-1500.1400-200

  Domestic Violence Hotlines

  RP-1500.1400-200
  
  Programs that provide immediate assistance for women and men who have experienced domestic abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via telephone, email, chat and/or text.
• Human Trafficking Hotlines (2)
  RP-1500.1400-300

  Human Trafficking Hotlines

  RP-1500.1400-300
  
  Programs that provide immediate assistance for survivors of human trafficking (i.e., individuals who have been abducted, sold, recruited under fraud or pretense or otherwise brought under the control of another person, and forced, by means of threats, intimidation, violence or other forms of coercion, into unpaid or underpaid labor, servitude, prostitution or forced marriage) with the objective of defusing the crisis, ensuring the person's safety and helping the person to get the support they need. Hotline staff are generally available via telephone, email, chat and/or text.
• LGBTQ2+ Helplines (1)
  RP-1500.1400-400

  LGBTQ2+ Helplines

  RP-1500.1400-400
  
  Programs that provide immediate assistance for individuals who identify as lesbian, gay, bisexual, transgender, queer, two-spirit or as part of other communities such as those in the process of coming out or questioning their sexual orientation or gender identity, and/or their friends and families. Included may be short-term emotional support, resources and community referrals. The service is generally free and confidential and may offer peer support. Helpline staff are generally available via telephone, email, chat and/or text.
• Mental Health Crisis Lines (2)
  RP-1500.1400-500

  Mental Health Crisis Lines

  RP-1500.1400-500
  
  Programs that provide immediate assistance for people experiencing a mental health crisis such as a psychotic episode with the objective of defusing the crisis, often working closely with mobile crisis teams on standby, and helping the person develop a plan to link with resources for ongoing assistance, if required. A mental health crisis is a non-life threatening situation in which an individual exhibits extreme emotional disturbance or behavioral distress, is considering harm to him or herself or others, is disoriented or out of touch with reality, has a compromised ability to function, or is otherwise agitated and unable to be calmed. Other common indicators include feelings of intense sadness or depression, sleeping or eating problems, anxiety, severe distress, grief, anger or aggression, scattered, unfocused thinking, self-doubt, loss of motivation, lack of patience or irritability and paranoia. The service is generally available via telephone, email, chat and/or text.
• Sexual Assault Hotlines (6)
  RP-1500.1400-750

  Sexual Assault Hotlines

  RP-1500.1400-750
  
  Programs that provide immediate assistance for people who are survivors of rape, incest and other forms of sexual assault which may include steps to ensure the person's safety, short-term emotional support, information regarding the person's rights and alternatives, and referrals and/or accompaniment to resources for medical, legal and emotional needs, advocacy and other related services. Hotline staff are generally available via telephone, email, chat and/or text.
• Substance Use Disorder Hotlines (1)
  RX-8470.8350

  Substance Use Disorder Hotlines

  RX-8470.8350
  
  Programs that provide immediate assistance for people who have problems related to excessive use of alcohol and/or use of other drugs or are at risk of a substance use related disorder. Services may include defusing the crisis, ensuring the person's safety and information about alternatives the person may explore to begin recovering. Substance use related hotlines are also typically available to significant others of people who are involved with drugs and/or excessive alcohol use. Hotline staff can generally be reached via the telephone, email, live chat, texting and/or instant message (IM).
• Suicide Prevention Hotlines (2)
  RP-1500.1400-800

  Suicide Prevention Hotlines

  RP-1500.1400-800
  
  Programs that provide immediate assistance for individuals who are having suicidal feelings with the objective of helping them explore alternatives to self-harm or self-destruction. Included are local, accredited hotlines, countywide and statewide programs, programs offered by local nonprofit organizations and the National Suicide Prevention Lifeline, a network of more than 180 local crisis centers. Suicide prevention workers establish and maintain contact with the individual while identifying and clarifying the focal problem, evaluate the suicidal potential, assess the individual's strengths and resources, and mobilize available resources including paramedic or police intervention and emergency psychiatric care as needed. These programs can also help individuals who are worried about the potentially suicidal behavior of another with the objective of helping them identify warning signs and provide options for seeking further help. Hotline staff are generally available via telephone, email, chat and/or text. The Federal Communications Commission (FCC) has designated 988 as the three digit dialing code that will replace or supplement the existing toll free number for the National Suicide Prevention Lifeline. The deadline for implementation by all voice service providers is set for July 16, 2022.
• Talklines/Warmlines (1)
  RF-8380

  Talklines/Warmlines

  RF-8380
  
  Programs that offer a telephone service that enables people who are troubled to talk confidentially about their personal problems with an empathetic listener. These programs are often staffed by volunteers who can offer referrals for ongoing treatment, if needed.